have been asked to quantify my “value add” – where do I begin?”
all areas related to the measurement of the contribution of Human
Resources, the starting point needs to be the strategy of your business.
When Hannon Associates consults with you on the development of a
measurement program, we start by having you do some pre-work to
define, at a high level, the business strategy and how the HR strategy
connects to it. The information obtained in this analysis will help
in the determination of the correct measurements from both a strategic
and operational point of view.
the state of the HR function is pointed to achieving a more strategic
stature within the organization, it is important to remember that
satisfactory delivery of the core HR processes is the “ticket of
admission” to involvement of a more strategic nature. Therefore,
any effort to establish a measurement program needs to start looking
inside at HR
- The Business.The definition of these measures
becomes even more critical if you have outsourced or are considering
outsourcing some or all of the core HR processes.
the basics have been addressed, we begin the process of identifying
the measures that directly relate to the HR and business strategy,
i.e., HR - The Strategic Link. Finally,
for those who have operated in a strategic partnership for some
time, it may be time to shift the focus to Human
Capital - The Ultimate Value Add.
more information, contact us at email@example.com